Criticised because of its management of passengers in Zurich early this
month, Thai Airways is again around the defensive after passengers were
stranded in Guangzhou on Sunday.Thai Airways Worldwide (THAI) on Tuesday
issued another statement apologising and insisting its passenger care
meets all worldwide standards.
徐州機票
The
assertion came after photos along with a online video were published on
social networking showing bewildered Thai and foreign vacationers
booked on flight TG669 stranded at Guangzhou airport terminal in China
for nearly 10 hrs on March 28 following the flight was cancelled. The
air travel statement, that was only in Thai, apologised to any or all
309 passengers for that inconvenience and described the aircraft
utilized on flight TG669 acquired a technical fault and technicians were
known as directly into examine it.
As the checks appeared to be
made, staff and crew have been expected to provide drinks and food to
passengers. Because there were many passengers, this required time for
you to prepare, the statement stated.It had been discovered that spares
needed to be sent from Bangkok. The captain then made the decision to
follow maximum aviation safety standards by cancelling the flight.
The
air travel transferred some passengers with other airlines with flights
to Bangkok on that day. Others required flight TG679 on March 28, which
left Guangzhou airport terminal at 10.20pm (local time) and showed up
at Suvarnabhumi airport terminal at 12.33am.
The rest of the
passengers were come to expensive hotels and supplied with dinner and
breakfast pending their rescheduled departure on flight TG669 on March
29. The flight left Guangzhou at 3.33pm (local time) and showed up at
Suvarnabhumi airport terminal at 6pm. Ground staff would contact
passengers about getting their luggage, the air travel stated.
On
Monday a passenger around the cancelled flight, Facebook user Sureeporn
Thammarak, published a note along with a clip showing passengers
milling about in confusion at Guangzhou airport terminal on Sunday. She
criticised the air travel because of not delivering any staff to tell
passengers that which was happening.No food or drinks were deliver to
the passengers following the flight was delayed, she authored. Only
later on had air travel staff described towards the passengers the
aircraft were built with a technical problem and also the flight have
been cancelled.
The Wall