An investor complained to WikiFX that he was a newbie while he trade
with IQ Option. He was attracted by a sponsored advertisement of IQ
Option on Instagram. The investor was asked to download an App to submit
his bank details in it. On April 4th, 2020, the investor deposited
250USD to his trading account and want to exchange to NZD. After one
day, he got two emails from GT BANK, the local bank, and both emails
mentioned the investors credit card was deducted 250USD. The investor
felt confused about why the deduction was made twice.To get more news
about
IQ Option, you can visit
WikiFX news official website.
The investor saw official email address and 24/7 hotline for
customer services support on the website of IQ Option. However, none of
investors calls was answered. The investor also sent them an email and
received an automatic reply saying that they would reply in 2-3
workdays. But the investor did not get any reply from IQ Option and was
charged a total 500USD in his credit card.
According to investigation by WikiFX, the IQ Option was complained
many times by investors, even though it was regulated by CYSEC. The
problems investors face at IQ Option also include unable to log in and
losses or negative balance due to inability to top up trading account.
After verification, the IQ Options customer support was unavailable as
well. All in all, WikiFX suggests all investors to choose brokers who
can provide free practice account and stay away from brokers that
provide no other contact information other than email address.
Per checking WikiFX App, IQ Option has a poor rating of 1.82,
bearing great risks. The broker is currently active on large social
networks such as Telegram and Facebook, please stay away!
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