Traders Reviews from buzai232's blog

Before writing my review, I'd like to mention that I've been working with this broker for about 8 months and I'm not just a random new customer.To get more news about 1primeoption, you can visit wikifx.com official website.

When something goes wrong with TheTradersDomain, you're not sure when and how your problem will be solved. You have access to the support team only by email (no phone number available for the support).

I recently requested for withdrawing 10,000 USD from my account and it's been about 22 days (since 21st Feb - Withdrawal approval day) and I still haven't received my money to this date. It was supposed to arrive in 7-10 business day. They put me in huge financial trouble and I'm paying the cost of this delay every day and they absolutely don't care. They are not even responsible enough to answer me properly. I don't know where the money is and when this problem is going to solve. I sent them a few emails and they only keep saying that they're awaiting to receive information from their processor (?!) Apparently, they use a third-party processor for deposit/withdrawal which means they don't know themselves what's going on.

Long story short, they are not scammers as I've been working with them for a while. They do good job when there is no issue and no specific customer support is needed. But keep in mind that if something goes wrong, they are not reliable and not even responsive/supportive enough to their own customers. You can easily be in a huge trouble like me as you can't rely on them. And the worst part is that when you are in trouble, there is no help or support and you can't do anything just to wait and hope one day your problem will be solved.
1 Star Scammed me too. I attempted to close positions on xau/usd today. They wouldnt allow me to close the position in profit. Shorlty after; the damn candle flew up in a bullish manner and eventually 1 of my 2 positions were called due to margin call (-500 USD). When I contacted customer support, I was told that it was metaquotes fault possibly I was mobile. Truth is Im hard wired into my home router. Currently the 2nd open position sits at -700 USD while they give me the run around. Im totaly disappointed with these guys as I was a huge fan of Ted and wanted to be affiliated with whatever he was doing; its why I joined his brokerage in the 1st place. I am currently considering trying Raja's (Dominion Markets) hoping for less B.S. and run around poop. They say they fight for customers but the only person they fought was me. Completely caught me off guard and a total let down. Save your money guys, its rough getting a good night of sleep when dealing with this broker! Im a real customer (2062229), not a hateful spammer, and I never do reviews but I had to on this issue. Just doesnt sit right with me. When you go to take profit the platform gets questionably shady in my experience. Its looking like a total loss for me most likely (-1200 usd) atleast. What a let down. Make your own decisions, Im just sharing my experience with the broker. This is not spam, this is as real as it gets people. They only thing that saved me was I didnt deposit 12000 usd as I initially planned. God is good. Learn from our mistakes people and save yourself the grief. Trust me. When dealing with this broker, your not dealing with cool and helpful Ted. You have been warned.